Privacy Policy


Last updated: 12 February 2019


FuelHR is a recruitment technology event owned and managed by Xref Limited, ABN 30 147 613 938.

This document relates to the management of data collected through the FuelHR event website, and during the event, namely;

  • FuelHR’s “websites” (;
  • When you register for FuelHR conferences and webinars;

If you do not agree with this privacy policy, do not access or use our Services or interact with any other aspect of our business.

When we refer to “FuelHR”, “FuelHR 2019”, “we”, “our” or “us” in this privacy policy, we mean Xref Limited, which controls the information FuelHR collects when you use the Services.


We collect information about you when you provide it to us or when you use our Services, as further described below.

Information you provide to us

We collect information about you when you access the web sites, subscribe to our marketing emails, e-newsletters, webinars, enter contests or surveys, sign up for our webinars, or register for the FuelHR event.

For example, you provide your contact information register for tickets for our events. You will also be asked to include other details for us to keep track of your preferences when attending our events.

Information we collect automatically when you use our Services

We collect information about you when you use our Services, including browsing our web sites and taking certain actions within the Services.

Cookies. For each visitor to our web site, our web server may automatically attempt to identify the user through a cookie placed with the user’s web browser to provide better functionality and to recognise the user across different Services. We may log Internet Protocol (IP) addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes. We use this information in an aggregate fashion to track access to the web sites. Our email alerts utilise tracking technology that allows us to see how many e-newsletters or marketing emails are opened and the e-mail address of users who have clicked on a given story, feature or advertisement. We use this information for internal purposes, to measure the aggregate number of people who view a given e-newsletter or marketing email item.

Cookies used:

sessionid: To store session data of the logged in user. This is how we identify who is logged when they request an action.

csrftoken: To prevent cross site request forgery. This ensures that only forms that have originated from our Website can be used to POST data back. Please note that some of the services will not function so well if cookies are disabled.

If you do not agree to the use of these cookies please disable them by following the instructions for your browser

Third party advertisements. We may serve third party advertisements on our event-related Services. These vendors may use cookies, web beacons or similar technologies to collect non-personal information such as your browser type, operating system, web page visited, and other clickstream data when you click through to their web page. The use of cookies, web beacons or similar technologies by these third-party vendors is subject to their own privacy policies, not ours, and we disclaim all liability in connection therewith.


How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. The following sets forth the ways we use your personal information.

To provide the Services and personalise your experience

We use information about you to provide the Services to you, including to process payment transactions, provide customer support, and to maintain the Services. This information may include your name, email address, areas of interest and mobile number. We may also use this information to tailor the content and experience you receive when accessing our Services.

For research

We may process information about your use of our Services to help us make our Services better and more relevant to you. For example, we used information collected to identify trends and usage patterns so that we can further improve our Services. We may also use this information, such as areas of interest, to decide what new Services to create for you.

To communicate with you about our Services

We use your contact information to send transactional communications via email, including confirming your purchases, responding to your questions and requests, and providing customer support. We also send you communications as you register to a particular conference or webinar to provide you with more information about that conference or webinar. These communications are part of the Services and in most cases, you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

You have the ability to opt-out of communications at any point. In email, you can follow the ‘subscription preferences’ or ‘unsubscribe’ link. Alternatively, you can request to cease communications by contacting Xref (

With your consent

We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

With lawful bases for processing (for European Economic users)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable GDPR laws. This means we collect and use your information only where:

  • We need it to provide you the Services, including providing customer support and to protect the safety and security of the Services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research, to market and promote the Services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our Services.


We share information we collect about you in the ways discussed below.

Sharing with other Service users

Sharing with third parties

We work with suppliers and sponsors to deliver our conferences and webinars to you. We may share your information with these suppliers and sponsors insofar as reasonably necessary to help us operate, provide, market and improve our Services. We may also disclose your information to these suppliers and sponsors for the purpose of enabling them to contact you so that they can market to you relevant products that may help improve the way you conduct your business.


Information storage and security

The security of your information is of great importance to us. RecTech 2018 have reasonable security measures in place to protect the loss, misuse and alteration of your information. While we implement safeguards designed to secure your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within 30 days.

How long do we keep information

Marketing information. If you have elected to receive marketing emails and e-newsletters from us, we retain information about your marketing preferences unless you specifically ask us to delete such information.


You have certain rights to the personal information that we have collected about you. Here is a summary of these rights, how to exercise them and any limitations. We will respond to requests about these within 30 days.

Right to access and update your personal information

You have the right to ask us for confirmation on whether we are processing your personal information, and access to the personal information and related information on that processing (for example, the purposes of the processing, or the categories of personal information involved). You can also request to update, modify and correct any inaccuracies regarding your information.

Right to erasure

You have the right to ask us to delete your personal information. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Right to stop us from using your information

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is a delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honoured or the dispute is resolved. If you object to information about you being shared with a third-party, please contact us.

Right to opt out of communications

You can opt out of receiving promotional communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services.

Right to data portability

You have the right to receive the personal information that you have provided us in a structured, commonly used and machine-readable format (e.g. CSV or XLS), and you have the right to transmit that information to another controller, including to have it transmitted directly, where technically feasible.


Links to other websites

FuelHR’s web site may contain links to external web sites that may be subjected to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of external parties operating these web sites or services. You should review their privacy policies before providing them with personal information.

Transferring information we collect internationally

The FuelHR’s services are operated in and provided from Canada. If you are located in the EU or elsewhere outside of Canada, please be aware that any information you provide to us will be transferred to Canada. By using our Services and/or providing us with your information, you consent to this transfer.

Our policy towards children

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

Changes to our privacy policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will send you an email notification. We encourage you to review our privacy policy whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using our Services, as outlined above.

Contact us

If you have any questions or concerns regarding this privacy policy and how your information is handled by us, please direct your enquiry to the Xref Limited Privacy Officer.


Address: 1 Adelaide Street East, Suite 202, Toronto, ON, Canada M5C 2V9

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